Yes! While the Zoomer's large tire format does very well in sand, snow and rain, we advise you to exercise extreme caution while having maximum fun. As with any inclement riding, keep in mind the road surface beneath you and be careful wherever there is the potential for washing out, hydroplaning or losing traction while braking. Having said that, Zoomers are a blast no matter where you ride, but please, be considerate to your neighbors and the general public!
Because the Zoomer qualifies as an e-bike, it is bike lane legal in most jurisdictions, which means it's not required to be registered or insured. Most states allow for riders age 16 and over to be unlicensed and require that the rider wear a DOT approved helmet.
Yes! We partner with Affirm to offer pay over time financing starting as low as 0%. You can find example offerings next to the price of each product we offer, as well as in cart before you checkout. Please click the link next to each Affirm offer to see more information and program options. For more information about how Affirm works, please click here.
Yes! While we are working hard to offer the best price on Zoomers, we certainly appreciate you choosing us and so with every purchase of 2 or more Zoomers, you will receive $50 off the sale price of each Zoomer.
We will be offering pre-orders from time to time on out of stock color combinations. We cannot offer pre-orders before production starts on a batch and will close pre-orders after a certain quantity until after inventory arrives and we begin shipping out outstanding orders, so be sure to check back often. Please contact us if there is a color combination you do not see but would like to special order and we will do what we can to accommodate your request.
The chargers are a switching type power supply and out of the box are capable of between 100 and 240 volts. They are terminated in the north american two prong flat blade power plug, and with the use of a good quality travel adapter, they can be connected to other 220/240 style receptacles. If you don't have a travel adapter or wish to make the conversion permanent, you can simply cut the plug off and replace it with the corresponding plug of choice; the polarity doesn't matter as the charger is an isolated and ungrounded type.
We are working hard to get the best accessories available for your Zoomer and stock enough as they sell quickly. These include the passenger seat, front utility basket, brake perch mounted mirror, additional batteries, and upgraded charger amongst others. Please contact us if there are more accessories you would like to see us stock for your Zoomer!
We are certainly happy to entertain special requests if you live in island states/territories or in another country. There are a few restrictions that prevent us from simply selling or shipping anywhere in the world. Several factors such as battery shipping safety regulations, e-bike power output limitations, and shipping surcharges for a larger/heavier freight item make each case a unique one that would require special attention. Please contact us so we can gather the necessary information to accurately quote you.
For safety reasons and shipping regulations compliance, the battery must be shipped with a limited percentage of charge and disconnected if possible. Customers that receive their Zoomer via LTL freight will need to use the set of keys to open the locking compartment underneath the rubber mat and connect the battery. Simply find the 3 prong plug in the compartment and firmly and fully insert it into the receptacle on the battery. Dont forget to close and lock the compartment and charge for at least 2 hours before riding.
We have designed the packaging of the battery to be as safe as possible. All batteries come with a built-in BMS that prevents over voltage charging, over current charging, and under voltage discharging. Additionally, the batteries are packaged in a thick wall steel enclosure for maximum safety and prevention of punctures or damage if dropped. Your safety is of utmost importance, so we advise you only use the included charger or similar manufacturer approved chargers. Discontinue use should the battery shows any signs of damage, such as smoke, bloating, or extremely short run times after a full charge.
Great question, our Zoomer batteries are plug and play and easily transportable. Its no problem if you live in a condo, apartment, prefer to park your Zoomer outside, or just need the flexibility of remote charging, don't worry, we've got you covered. Just open the locking compartment under the floor mat, unplug and remove the battery, and take it wherever is most convenient to charge. The battery has a carrying handle and is equipped with the same connector as the scooter, so the charger works interchangeably.
